Does Clara work with Outlook / Microsoft Exchange or iCal?
Clara works great with GSuite and web-based Outlook (e.g. Office 365)!
Due to the way O365 works (limitations of their product, not of Clara), there are a few differences in how Clara works with O365 compared to Gsuite, but these are not essential functions at all and are simply add-on features:
- Clara works with web-based O365 and not with on-premise Exchange or other Outlook services, due to Microsoft's design. To see if you're using web-based O365, you must be able to log in and see email & calendar data from https://outlook.live.com/owa/ .
- While you will not be able to directly edit events, events will be hosted on Clara's calendar and you will be invited to them as a participant, so just ask Clara for any last-minute changes.
- Thought you will not be able to have Clara book in-office conference rooms, this is because Microsoft has not enabled this in their API yet, although we're told it's in progress.
- While Clara won't be able to automatically see calendars for non-Clara-customers on your domain, they can quickly & easily give Clara direct view access via this link for easier scheduling.
We do not yet support iCal directly. If you would like to know a workaround that our users utilize for iCal, just let us know by emailing firstname.lastname@example.org.